Unconditional Love ... Our Guarantee:
Chums has you covered! If, for any reason, you are not completely satisfied with your Chums purchase, send it on back within 60 days of receipt, and we will replace it or issue a full refund. That easy!
Pack up your product, your original invoice, and a note that includes the following: Whether you would like a return or an exchange, the product you are exchanging for, and your contact information, including a shipping address.
Ship using a trackable shipping service to:ATTN: Returns
2424 South 2570 West
Salt Lake City, UT 84119
We'll replace, or refund your purchase upon receipt of the returned merchandise. If replacing we will re-ship the items to you via ground service free of charge. If you would like expedited shipping our standard rates apply.
Call or email our incredibly friendly and efficient customer service department at (800) 222-2486 or contact us via email: firstname.lastname@example.org.